Flexible payments, meticulously handled.
Everything you need to know about paying for your journey — accepted payment methods, billing policies and the security protecting every transaction, for corporate and private bookings alike.
Accepted payment methods
Credit & debit cards
Visa, Mastercard and American Express, processed securely through our online payment gateway at checkout or taken by our concierge team over the phone.
Bank transfer
Direct transfer to our UAE corporate account, available for confirmed bookings. Share the transfer reference with your account manager for reconciliation.
Corporate accounts
Approved corporate clients travel on monthly invoicing with consolidated statements, dedicated credit terms and a named account manager.
Cash on arrival
Accepted for private bookings in AED. Please notify us in advance so your chauffeur carries the correct change and the receipt is prepared.
Billing & invoicing
Clear, itemised billing for every journey — the same standard whether you travel once a year or daily.
- All fares are quoted and billed in AED (UAE Dirhams); VAT is applied at the prevailing UAE rate where required.
- A detailed VAT invoice is issued for every completed journey — emailed automatically to private clients, consolidated monthly for corporate accounts.
- Airport parking, tolls (Salik), inter-emirate charges and additional stops are itemised transparently on the final invoice — never padded.
- Hourly packages are billed from the confirmed start time to vehicle release; partial hours round up to the next hour.
- Corporate invoices fall on agreed credit terms; statements list every trip with route, passenger and cost centre references.
Payments, deposits & refunds
Deposits, cancellations and refunds are handled promptly and in line with the terms confirmed at booking.
- Airport and long-distance transfers may require a deposit at confirmation; the balance is settled after the journey.
- Online card payments are captured only after your booking is confirmed — nothing is held while you wait for a quote.
- Cancellations follow our published terms: free within the stated window, and any prepaid amount for a qualifying cancellation is refunded to the original payment method.
- Refunds are processed to the original card or account within 5–7 business days of approval.
- No-shows and cancellations inside the non-refundable window are charged per the booking terms shown at checkout.
Payment security
Your payment details are protected at every step — the same standard for a single airport transfer or a corporate fleet account.
Encrypted checkout
Card details are entered on a PCI-compliant, TLS-encrypted payment page — Miftara never sees or stores your card number.
Tokenised processing
Payments are handled by a licensed payment gateway; only a payment reference is retained to match your booking and issue refunds.
Auditable records
Every transaction is receipted and reconciled against your booking — corporate clients can request a full payment audit trail at any time.
Questions about invoicing, credit terms or a specific transaction? Our team is available any time on +971 55 151 3245, or via WhatsApp.