Safety is not a feature. It is the standard.
Luxury means nothing without certainty. This is exactly how we protect every guest, in every vehicle, on every journey across the UAE.
100%
RTA-licensed chauffeurs
48-point
Pre-trip vehicle inspection
24/7
Fleet monitoring & dispatch
Every trip
Fully insured, door to door
Chauffeur vetting
Every chauffeur behind the wheel of a Miftara vehicle has passed a multi-stage selection process — and is re-evaluated continuously.
- Verified UAE (RTA) driving licence and clean record — no exceptions, ever
- Police clearance and background screening before the first shift
- Minimum five years of professional driving experience in the Emirates
- Defensive-driving and advanced road-safety training on joining
- Hotel-grade grooming, courtesy and multilingual service standards
- Ongoing refreshers, spot checks and annual re-certification
Vehicle maintenance standards
A flawless exterior is only the surface. Every vehicle in our fleet is maintained to a written, audited schedule.
- Manufacturer-scheduled servicing — logged and never stretched
- 48-point mechanical and safety inspection before every journey
- Tyres, brakes and fluids replaced conservatively, ahead of wear limits
- Deep sanitisation of cabin and touchpoints between bookings
- Child seats and accessibility aids fitted and inspected on request
- Real-time GPS tracking on every vehicle, monitored around the clock
Insurance coverage
Every journey you take with us is fully protected — standard on every booking, not an optional upgrade.
- Comprehensive commercial insurance active on 100% of the fleet
- Full passenger liability cover for every guest, on every trip
- Third-party cover at UAE statutory limits and beyond
- Documented incident-response protocol with 24/7 escalation
- Certificates of insurance available for corporate clients on request
Watched around the clock
Dispatch tracks every journey in real time. Flight delays, route changes or a mid-trip request — we know before you ask.
Prepared, not surprised
Chauffeurs receive the full trip brief in advance — route, terminal, passenger names and any special requirements.
One call to a human
Our concierge line is answered 24/7 by real people — the same team that can update your booking in minutes.
Questions about our safety programme, insurance documentation or corporate compliance requirements? Our team is available any time on +971 55 151 3245, or via WhatsApp.